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Scale name: Financial Advisor Anxiety 

Description: This 11-item scale is used to determine one’s degree of anxiety in working with a financial adviser. 

Source: Gerrans, P., & Hershey, D. A. (2016). Financial adviser anxiety, financial literacy and financial advice seeking. Journal of Consumer Affairs. Online advance access, doi: 10.1111/joca.12120

Cronbach's alpha: 0.81

Response format: Likert-type response format (1 = strongly disagree; 5 = strongly agree)

Instructions: Using the five-point scale below, please indicate the extent to which you agree or disagree with each of the following statements. 


            1. I (would) find it difficult to ask a financial professional to explain something again, repeat                themselves, or use words that I can easily understand. 

            2. I (would) worry that financial professionals would think I’m silly if I come into their office                 with a minor financial concern. 

            3. I (would) find that a financial professional would criticize me for not saving all of the                         receipts I should. 

            4. I’m embarrassed I haven’t made more of an effort to keep careful financial records. 

            5. Describing to a financial professional how I spend money on frivolous or                                           unnecessary items is (would be) exceptionally embarrassing for me. 

            6. I (would) worry that a financial professional would criticize me for some of the                 

                unwise spending and saving decisions I have made. 

            7. If I have financial difficulties I tend to hide this fact from others, even close                       

                people, because I am (would be) embarrassed. 

            8. I am (would be) embarrassed by the fact that I have allowed my financial situation  

                to deteriorate to the point it has. 

            9. The thought that a financial professional might ask me for detailed transaction  

                information and receipts is humiliating for me. 

           10. I would be hesitant to show my private financial records to a financial professional.

            11. I am generally uncomfortable talking about personal financial matters with others. 



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